One of the larger public knowledge and cultural centres in the Netherlands. The website functioned as an information site — library systems, content and personal services did not communicate with each other.
Build an integrated personal environment and central search functionality, requiring close alignment between development, content, UX and internal stakeholders. Unite physical and digital offering in one platform for the first time.
Designed the architecture for a personal environment where visitors extend loans, track activities and manage reservations. In parallel, built an integrated search function — one search field covering the full offering from books to events.
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